Privacy Policy

Your trust is everything. Here's our commitment to protecting your code and data.

Last updated: January 16, 2026

No Data Selling

We never sell or monetize your code or project data

NDA Protected

All developers sign strict NDAs before access

Limited Access

Only assigned developers see your shared code

Our Core Commitment

At VibePup, we understand that your code is your intellectual property and your competitive advantage. We take the security and privacy of your projects seriously. When you share code with our developers, you're placing your trust in us, and we honor that responsibility.

We do not sell, share, or use your code for any purpose other than helping you solve your specific problem. Your code remains yours, and we act solely as a service provider to assist you.

What Information We Collect

When you use VibePup, we collect only what's necessary to provide our service:

  • Code Snippets: The specific code or project context you share during a help session
  • Session Data: Conversation logs between you and our developers to maintain context
  • Account Information: Basic details like email and payment information for billing
  • Usage Data: Anonymous analytics to improve our service (no code content included)

How We Protect Your Code

🔒 End-to-End Encryption

All code shared through VibePup is transmitted using industry-standard encryption. Your code is encrypted in transit and at rest.

📝 Non-Disclosure Agreements

Every developer on our platform has signed comprehensive NDAs that legally bind them to confidentiality. Any breach results in immediate termination and legal action.

👤 Access Controls

Only the developer assigned to your specific help session can view your code. No other developers, staff members, or systems have access to your shared content.

🗑️ Automatic Deletion

Session data and code snippets are automatically deleted after 30 days unless you explicitly request earlier deletion. You can delete any session data immediately at any time.

What We DON'T Do

We don't sell your code or data to third parties, ever

We don't train AI models on your code

We don't share your code with other customers or use it as examples

We don't use your code for marketing, case studies, or any other purpose without explicit permission

We don't retain your code longer than necessary to provide our service

Your Rights

You maintain full ownership and control of your code:

  • Access: Request a copy of any data we have about you
  • Deletion: Request immediate deletion of your code and session data
  • Correction: Update or correct any personal information
  • Portability: Export your data in a standard format
  • Withdrawal: Cancel your account and have all data permanently deleted

Third-Party Services

We use a minimal set of trusted third-party services to operate VibePup:

  • Payment Processing: Stripe (PCI-compliant, doesn't store card details)
  • Hosting: Enterprise-grade cloud providers with SOC 2 compliance
  • Analytics: Privacy-focused analytics (no personal data or code)

Important: None of these services ever have access to your code or project details.

Data Retention

We retain your data only as long as necessary:

  • Active Sessions: Code visible only during your help session
  • Session History: Automatically deleted after 30 days
  • Account Data: Retained while your account is active
  • Billing Records: Kept for 7 years for legal/tax compliance only

Security Incidents

In the unlikely event of a security breach affecting your data, we will:

  • Notify you within 72 hours
  • Provide full details of what data was affected
  • Explain the steps we're taking to address the issue
  • Offer remediation options and support

Children's Privacy

VibePup is not intended for users under 18 years of age. We do not knowingly collect data from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification for significant changes

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy:

Email: privacy@vibepup.com

Data Protection Officer: dpo@vibepup.com

Response Time: We aim to respond within 48 hours

Questions about our privacy practices?

We're always happy to discuss how we protect your code and data. Reach out anytime.

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